Frequently Asked Questions
Everything you need to know about shopping with Amazon Flex
How can I track my order status?
Once your order is dispatched, you will receive an email containing a unique tracking number and a link to our carrier's website to monitor your delivery in real-time.
What is your return policy?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
How long does standard shipping take?
Standard shipping typically takes between 3 to 5 business days depending on your location. Expedited shipping options are available at checkout.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes.
Is my personal information secure?
Absolutely. We use industry-standard SSL encryption to protect your data and ensure that your shopping experience is 100% private and secure.